Supporting today's CIO. 

No matter what is on your radar, we can help.

Today's CIO faces unprecedented challenges. Not only do organizations rely on digital technology now more than ever, but they also expect it to be a competitive differentiator. This places incredible pressure on CIO's and their organizations to respond - not just quickly, but cost effectively and with high quality. Unfortunately, many IT teams are not set up for success and require support along the journey. We get it and we can help. 

  1. Optimize IT Cost Structure
  2. Rationalize IT sourcing & get more from partnerships
  3. Improve stakeholder engagement & demand planning
  4. Greater control and visibility when planning technology change
  5. Improve IT delivery
  6. Gain visibility to overall IT effectiveness
  7. Transform IT
  8. Kickstart digital innovation
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What can Beniva do for you? Start with your goals...

Goal: Optimize IT cost structure. 

Our Solution: Multi-point cost improvement program.

  • Map and review existing cost structure
  • Recommendations for target areas and approach
  • Delivery of cost optimization activities
  • Summary report including remaining opportunities

Results

  • Payback within calendar year
  • Sustained ongoing savings - multi-year
  • Potential to invest in growth or other strategic items
  • Improved utilization of existing IT assets
  • Greater engagement and spend visibility

Beniva capability

  • Extensive working experience in IT finance, IT workforce management  and technology/software management 
  • Holistic catalogue of 20+ cost saving areas and tactics including: 
    • SW cost reduction, project portfolio management, asset utilization, re-tiering, consolidation & rationalization, zero-based budgeting, many more
  • Partners are former IT leaders who have participated in several cost structure and functional model changes

Contact us to learn more. 

Goal: Rationalize IT sourcing and get more from partnerships

Our Solution: Sourcing & Partnership Strategy

  • Diagnostic assessment of current sourcing model and major partnerships
  • Summary report and recommendations - top 3 highlighted
  • Program delivery support (at clients discretion)
  • Summary benefits realized and remaining opportunities

Results

  • Streamlined sourcing model
  • Optimized partnership investment
  • Improved sourced labor costs
  • Improved partner performance and SLA management

Beniva capability

  • Comprehensive assessment capabilities, contracts, roadmaps, current service levels (response and resolution times) and root cause analysis of service / SLA failures
  • Deep experience with sourcing models, service operations and SLA management 
  • Program execution and change management
  • LEAN IT experience 
  • Outsourcing, co-sourcing and contract negotiation 

Contact us to learn more. 

Goal: Improve stakeholder engagement & demand planning

Our Solution: IT Portfolio Management

  • Review all current demand management practices
  • Implement portfolio management processes for priority demand areas - including portfolio categorization
  • Create and deploy reference model for business case assumptions (costs and benefits)
  • Establish hurdle rates and fit-for-purpose business case model
  • Train staff on discount cash flow analysis and economic evaluation of IT investment
  • Roadshow to IT stakeholders to educate on approach for IT investment
  • Work with existing PMO or project delivery team on improved planning & forecasting
  • Implement ITPM scorecard for management visibility (including sensitivity analysis)

Results

  • Fully implemented portfolio management capability
  • Complete visibility to portfolio performance
  • Minimize year-end budget "hockey-stick"
  • Greater control over investment prioritization and allocation of resources
  • Improved business engagement and alignment to business priorities

Beniva capability

  • Complete ITPM process toolkit 
  • Bespoke training & OCM model - fit for your organization
  • Deep understanding and knowledge of IT cost / benefit analysis and financial analysis
  • Streamlined approach to business case management 
  • Technical resources for the creation of dashboards and management reports
  • Exceptional project delivery track record

Contact us to learn more. 

Goal: Greater control and visibility when planning technology change

Our Solution: Enterprise Architecture

  • Capability Modeling
  • Technology Estate Assessment
  • Road Mapping
  • Transition Blue Prints
  • Emerging Technology Assessments
  • Change Impact Assessments

Results

  • In-year and multi-year technology plans
  • Obsolescence management
  • Plan for emerging technology
  • Rationalize, consolidate, migrate - reduce costs and gain efficiency
  • Improve business engagement
  • Gain efficiencies with standards and goverance

Beniva capability

  • Flexible service options: 
    • Fully outsourced EA as a Service
    • Targeted EA programs (fixed fee, fixed scope)
    • EA Staff Augmentation
  • Established framework, bringing the process of effective EA practice that addresses the full architecture stack ("BAITS": Business, Application, Information, Technology, Security)
  • EA tools implementation 
  • Large associate network - access to specific expertise as needed

Contact us to learn more. 

Goal: Improve IT delivery

Our Solution: Bespoke Delivery Solutions

Improve your overall delivery capability. Our approach takes into account the various projects and services your IT team delivery & provides a set of recommendations and actions to achieve immediate results. Whether looking to improve large waterfall project delivery, agile delivery, DevOps, or you simply want to get better at service management - we can help. 

Results

  • Deliver faster - with greater quality
  • Improved stakeholder engagement and partnership with IT (our model and approach integrates with business stakeholders)
  • Increased IT capability - staff learn new approaches and techniques for delviering

Beniva capability

  • Extensive toolkit and IP
  • Design Thinking
  • War room strategy and tactics
  • DevOps strategy, structure and design
  • Traditional waterfall and PMO 
  • Service Management
  • Full end-to-end program management or staff augmentation
  • Short-cycle iterative projects for pilot, POC or innovation

Contact us to learn more. 

Goal: Gain visibility to overall IT effectiveness

Our Solution: IT Diagnostic

Perfect for new CIO's or those looking to kick-start transformation, our diagnostic is a comprehensive 4-12 week review of your IT department and effectiveness. Our approach considers not only the standard ITIl processes, but stakeholder feedback, IT activity costs and risks.

Results

  • Take actions to resolve deficiencies and/or close gaps
  • Reset IT operating model and organization structure and drive greater effectiveness
  • Lower costs or get greater mileage from existing spend
  • Reduce delivery cycle time
  • Address staffing gaps and/or knowledge gaps
  • Develop greater insights to ongoing operational performance (establish a scorecard)

Beniva capability

  • Comprehensive assessment approach and framework
  • Detailed knowledge of IT operating models and approaches (centralized, de-centralized and everything in between)
  • Access to industry benchmarking to compare where the organization compares to peers
  • Industry expertise - IT trends, roles, structures and processes
  • Final report provides not only a comprehensive, detailed evaluation but an executive summary suitable for c-level and board review

Contact us to learn more. 

Goal: Transform IT

Our Solution: ITOM Reset

Getting the IT Operating Model (ITOM) right doesn't happen overnight, it takes consistency of purpose and leadership. But many CIO's struggle to find the right balance between organization health and overall effectiveness. Often they become torn between the viewpoint and perspective of their teams and the broader corporate opinion and perspective. This is when a thoughtful review of the ITOM can help. Through collaborative facilitation, we can help re-design the operating model - keeping your leadership and staff involved through the journey. 

Results

  • Role clarity
  • Resolve accountability issues
  • Establish (or refresh) IT processes
  • Develop your management system
  • Overall efficiency 
  • Implement new capabilities and practices

Beniva capability

  • Facilitation framework and approach
  • Organizational Change Management
  • ITIL and Non-ITIL process design and capture
  • Strategic Planning Process
  • Design Thinking (for innovation and out of the box process design)
  • IT Assessment

Contact us to learn more. 

Goal: Kickstart digital innovation

Our Solution: Excelerate Innovation

  • 6-8 week facilitated sprints using a combination of agile, war-room and collaboration to drive results fast
  • Particularly good for initiatives that are data/analytics centered, custom solutions or proofs-of-concept

Results

  • Results! Things move fast with this approach and it requires full dedication - but the results speak for themselves
  • Improved engagement and collaboration

Beniva capability

  • Excelerate methodology
  • Facilitation and project management
  • Training & on-boarding to the approach
  • Collaboration and engagement

Contact us to learn more.